Versatta offers Free Shipping on Orders $150 or more when logged into your account!

Select the Free Shipping option at checkout. No coupon code required! Does not apply to international orders or shipping to Alaska or Hawaii.

Shipping Policy

Generally, orders placed before 1p.m. PST will process the same day from our warehouse in Southern California.

You can expect an in-stock item to ship out within 1 to 3 business days.  We will notify you as soon as possible if we find that we do not have an ordered item on hand when we go to ship the order.

Our shipping service options always include USPS, but variably include UPS or FedEx depending on pricing for each year. We strive to offer you the best deals on fast shipping by renegotiating often.

Expedited orders are fulfilled and shipped with priority over standard shipment orders. We cannot ship expedited orders via UPS to PO boxes; as a result, expedited orders with P.O. Box addresses will be sent via the fastest service USPS offers to your area. 

Standard shipping through USPS typically takes 3-4 business days to most locations in the lower 48 states, and sometimes 4-6 days to rural areas and the far east coast, though time estimates for shipment through USPS are not guaranteed.

We can ship to any countries served by USPS, FedEx, and UPS. Shipping to international locations typically takes around 10-14 business days, though time estimates through USPS are not guaranteed. International Customs reserves the right to hold any package for any reason for up to 45 days. Customs fees and taxes cannot be predicted in advance; the customer is responsible for any fees the shipment of their package may incur. The best way to predict the cost of these fees is to contact one’s local Customs office and post office.

Expedited Shipping options only apply to the initial outbound shipment and do not upgrade the return postage or any exchange that needs to be sent out after the initial order.

If you have any questions or if we can otherwise assist you in any way, please send us a message at info@versattakilts.com. We would be happy to help you!

 

Returns

 

*Special orders & Pre-ordered items are non-refundable a48 hours after the order is placed. Exchanges are allowed on a case by case basis.

Orders can be returned for a refund for 14 days from date of receipt. Please contact us at info@versattakilts.com for a returns authorization.

Exchange Policy

You may return any item (excluding custom orders) within 14 days of its delivery to you for store credit or an exchange for a different size/color if available. If you do not include instruction with your package, store credit will be applied to your account with us by default. If you do not have an account to which we may apply store credit, one will be created for you and the details of your account will be emailed to you.

Return Policy

Refunds to the payment method used to process your transaction are available upon request. Before you drop your return off, please email  info@versattakilts.com if you want a refund instead of store credit. Once we verify that your item in new condition with tags has made it back your refund will then be processed.

        Standard Restocking Fee:

1. Clothing and Accessories returned in new condition: No Fee Required.

2. ANY ITEM returned dirty, damaged, or missing parts will not be eligible for a refund or credit.

Returns must be in their original condition (new and unwashed) in which it was originally shipped to you. Items may be tried on indoors and still be eligible for return, but once they have been worn outdoors they are not eligible for return. 

We reserve the right to refuse a refund, credit, or exchange for items that are not in a re-sellable condition - regardless of whether the item was worn or not. 

Any item returned with - 

•  Pet hair

• Dirt from wearing outdoors/loose packaging

• Wear and tear from use

• Bad odor/Smoke smell/Pet smell 

• Destroyed/missing parts 

• Missing tags

will NOT be eligible for return or exchange. If you are unsure about whether your item is eligible for return due to condition, email us photos before shipping your item back so that you can avoid the loss of shipping fees. If your return arrives with any of the above conditions, your item will be shipped back to you. 

We will request a shipping fee from you to ship back your item. If left un-claimed/un-paid for 14 days past the fee being sent to you, your item will be disposed of. The shipping fee will be equal to the calculated amount to ship to wherever your address is and NOT the flat shipping fee we offer with purchases. 

*Shipping charges are used to send items and will not be reimbursed as Store Credit, or Refunded as part of a Return.